Privacy Policy
At Vania, we are conscious that our clients' trust in our products and services depends mainly on our ability to protect their data when they visit our website.
The following information about our Privacy Policy reflects our commitment to guarantee and maintain secure business relationships. We guarantee secure business relationships by protecting personal data and safeguarding the right to privacy of each of the users of our website.
In this document, we explain how we use our clients' data.
You must read and accept it before continuing to browse.
www.intimavania.com is a page of Moda Intima Vania S.L. hereinafter Vania, an entity provided with the C.I.F. B-25223215
Among the values with which we identify ourselves is transparency because that is why we want you to know from the beginning that the privacy of your data is vital to us. This privacy statement explains what personal data we collect from our users and how we use it. We invite you to read these terms carefully before providing your data on this website.
Those over thirteen years of age may register in Vania as users without the prior consent of their parents or guardians.
In the case of minors under thirteen, parents' or guardians' consent is required for processing their data. In any case, will personal data related to the professional, economic situation, or the privacy of the other family members be collected from the minor, without their consent.
If you are under the age of thirteen and have accessed this website without notifying your parents, you should not register as a user.
On this website, the personal data of users is respected and cared for. As a user, you should know that your rights are guaranteed. We have strived to create a safe and reliable space, and that is why we want to share our principles regarding your privacy:
- We never ask for personal information that is not necessary to provide you with the services you require.
- We never share personal information of our users with anyone, except to comply with the law or in very specific cases in which we have your authorization, expressly requested by us and granted by you.
- We will never use your data for a purpose other than that expressed in this Privacy Policy.
It should be noted that this Privacy Policy could vary depending on legislative or self-regulatory requirements, so it is advisable to visit it periodically. It will be applicable if users decide to fill in any of their contact forms where personal data is collected.
Vania, as the owner of www.intimavania.com, has adapted this website to the requirements of:
a) Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons concerning the processing of personal data and the free circulation of these data (RGPD).
b) Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD).
c) Royal Decree 1,720 / 2007, of December 21, which approves the Regulations for the development of Organic Law 15/1999, of December 13, on the protection of personal data (RPD).
d) Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE).
Responsible for the processing of your data:
Responsible identity: Moda Intima Vania S.L.
Commercial name: Vania or www.intimavania.com
C.I.F.: B-25223215
Address: Poligono Mecanova parc 10-13 25191 Lleida
Email: admin@intimavania.com
Activity: e-commerce
For the treatment of the personal data of our users, we implement all the technical and organizational security measures established in the current legislation.
Principles that we will apply to your personal information
In the processing of your data, we will apply the following principles that comply with the requirements of the new European Data Protection Regulation (hereinafter, RGPD), in force as of May 25, 2018, throughout the territory of the European Union to avoid discrepancies between previously dispersed national regulations:
- Principle of legality, loyalty, and transparency: we will always request your consent for the processing of your data for one or more specific purposes of which we will inform you in advance with absolute transparency.
- Principle of data minimization: we are only going to request strictly necessary personal data about the purposes for which we require them as little as possible.
- Principle of limitation of the conservation period: data will be kept for no longer than is necessary for the treatment. Depending on the purpose, we will inform you of the corresponding conservation period. In the case of subscriptions, we will periodically review our lists and delete those records that were inactive for a considerable time.
- Principle of integrity and confidentiality: your data will be treated in such a way that adequate security of personal data is guaranteed, and its total confidentiality is guaranteed. You should know that we take all the necessary precautions to avoid unauthorized access or improper use of our users' data by third parties and in the event of suffering any kind of cyber-attack, you would be immediately notified, and the situation would be reported to the competent authority.
How have we obtained your data?
The personal data that we process in www.intimavania.com come from:
- Contact Form
- Subscription form
- Registration Form
- Access to the ticket system
- Comments on blog and product sheets
- Sales form
Your consent is through a manifestation of free, specific, informed, and unequivocal will as an interested party. Silence, checked boxes or inactivity do not count as consent, so we do not use them. Records are also kept on www.intimavania.com to show that consent has been given by the relevant person. Finally, consent is explicitly collected when sensitive personal data is processed or personal data is transferred outside the EU.
Legitimation for the treatment of your data and possible opposition to it.
The legal basis for the processing of your data is your consent.
To contact or make comments on this website, the consent of this Privacy Policy is required.
The prospective or commercial offer of products is based on the consent that is requested, without in any case the withdrawal of this consent conditioning the execution of the subscription contract. Also, the contracting of products according to the terms and conditions that appear in the commercial policy.
The legal basis for the processing of personal data is the execution of the existing contract between www.intimavania.com and the client or user.
In www.intimavania.com data is processed to be able to adequately provide the services that have been contracted to maintain and monitor compliance with the contracts of the products and services you have with us, being able to analyse this data to obtain profiles, even by means based solely on automated data processing. For all this, at the beginning of contact with www.intimavania.com, it is necessary that the personal data that we request be provided to us and that they are kept updated for the duration of the contractual relationship to develop it correctly.
From this data processing, www.intimavania.com may develop commercial actions in general and, by the profile resulting from the automated processing of data, offer or recommend in particular products and services that may be of interest to each client or user, taking into account their previous hires. Only so that these commercial offers are adjusted in the most appropriate way possible to your preferences and personal needs, we analyse your demographic and consumption data to develop a commercial profile. In any case, you should know that we will always carry out this activity respecting your interests or rights and freedoms, and we will only make commercial offers while you are our client and will refer exclusively to products and services marketed by us similar to those you have already contracted or related to them.
The personal data that we will treat will be identifying and others related to the preferences or needs of transactions of goods and services, always provided through the information that the client or user communicates to us through the forms on our website to contract any service or product with www.intimavania.com or when making any kind of inquiry or request for the services.
You can always consult all the treatments and purposes that we do with the personal information in the email admin@intimavania.com, properly identifying yourself.
Your data will not be transferred to third parties, except legal obligation and at the request of the judicial, police, or tax authority in the prevention or investigation of any alleged fraud.
In our phone communications, the conversation may be recorded and preserved to maintain the quality of the service and, as evidence in court, or out of it, if necessary.
In any case, these treatments are subject to the strictest confidentiality and the corresponding security measures to prevent the data from being used differently from those intended.
Any user can oppose the processing of their data for any of the specific services above, for which they must contact Vania at the email address admin@intimavania.com, explaining the reason for your opposition and identifying themselves with a copy of their DNI or similar identification document. If the processing of your data for any of these specific purposes is not authorized, this will not affect the maintenance or fulfilment of the contractual relationship agreed with www.intimavania.com
Data category
The personal data will be identifying and other references to the preferences or needs of transactions of goods and services, always provided through the information that the user himself communicates to us through the forms on our website to contract a service or product with www.intimavania.com or when making any kind of inquiry or request for services.
Specially protected data categories are not treated.
How long will we keep your data?
The personal data provided will be kept:
a) Until its deletion is requested by the interested party.
b) The personal data in our possession will be blocked when they are no longer necessary for the purpose for which they were collected and provided, remaining from that moment at the exclusive disposal of the Judges and Courts, the Public Prosecutor's Office, and its agents and the competent Public Administrations, in particular in matters of data protection and prevention of tax fraud.
c) These data, even those that are blocked, will be kept for the attention of the possible responsibilities derived from the treatment thereof during the legal period of prescription of these responsibilities. Once this period has elapsed, Vania will proceed to delete the data.
What are your rights when you provide us with your data?
Anyone has the right to obtain confirmation on whether at www.intimavania.com we are treating their data.
Interested persons have the right to:
- Request access to your data.
- Request its rectification or deletion.
- Request the limitation of your treatment.
- Oppose the treatment.
- Request the portability of the data.
Interested parties may access their data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.
Interested parties may request the limitation of the automated processing of their data for the preparation of personalized offers of products or services, in which case they will only be kept for the maintenance or fulfilment of the contractual relationship agreed with www.intimavania.com and will only receive generic communications, not personalized offers. As of receiving the refusal, Vania will stop processing the data, except for reasons of legal imperative or in the exercise or defence of possible claims.
Any interested party has the right to receive their data, which they have provided us and in a structured, commonly used, and machine-readable format, and to transmit them to another data controller when:
- The treatment is based on consent
- The data has been provided by the person concerned.
- The treatment is carried out by automated means.
By exercising this right to data portability, the interested party will have the right to have personal data transmitted directly from responsible to responsible when technically possible.
Any interested party has the right to access, rectify, cancel, request the portability of their data, oppose or limit the treatment we make of them in the cases and with the scope established by the applicable regulations. You can exercise these rights by sending a letter to Vania at Poligono Mecanova parc 10-13 25191 Lleida, attaching a photocopy of your ID. or equivalent identity document.
If you have any questions about your rights or how to exercise them, you can contact us at the email address admin@intimavania.com
Interested parties will also have the right to effective judicial protection and to file a claim with the control authority, in this case, the Spanish Agency for Data Protection, if they consider that our processing of their data violates applicable regulations.
For what purpose do we process your data?
When a user visits www.intimavania.com, for example, to buy a product, subscribe to the newsletter, leave a comment, or any other action, they are providing personal information for which Vania is responsible. This information may include personal data, such as IP address, name, postal address, email address, telephone number, and payment method. By providing this information, the user gives their consent for their information to be collected, used, managed, and stored by www.intimavania.com, only as described in the Legal Notice and this Privacy Policy.
In www.intimavania.com, there are different systems for capturing personal information and, I treat the information provided by interested persons with the following purpose for each capture system (forms):
- Contact form and access to the Ticket System: We request the following personal information: Email, name, telephone number. We can use this data to respond to your request and respond to any doubts, complaints, comments, or concerns that you may have regarding the information included on the web, the services provided through the web, the processing of your data, questions regarding the legal texts included in the web, as well as any other queries you may have that are not subject to the contracting conditions.
- Content subscription form: We request only the email, to manage the list of subscriptions, send newsletters, promotions, and special offers, provided by the user when making the subscription. Within the web, there are several forms to activate the subscription.
- Registration form: Necessary process to be able to buy a product at www.intimavania.com. We ask for name, surname, email, date of birth.
- Sales form: Contact and payment information will be required, such as name, surname, company, full address, postal code, city, province, country, contact telephone number. The payment data will be collected and managed by the payment gateway used by the web.
As said before, in www.intimavania.com, the personal data of our clients and users are processed to be able to adequately provide the services that have been contracted, to maintain and monitor compliance with the contracts of the products and services that are had with us, being able to analyse this data to obtain profiles, even by means based solely on automated data processing. For all this, at the beginning of contact with www.intimavania.com, we must be provided with the personal data that we request and that they are kept updated for the duration of the contractual relationship to develop it correctly.
There are other purposes for which we treat personal data:
With total confidentiality and full guarantee of compliance with the conditions of use and applicable law, there may be tools and algorithms that help this website to collect and automatically process personal data that it collects for various purposes:
a) To support and improve the services offered by this website.
b) To manage the social networks in which www.intimavania.com may have a presence; The treatment of the data that is carried out of the people who become followers in the social networks of the official pages of www.intimavania.com will be governed by the rules of those same pages or social networks, where they must be expressly accepted. In these cases, the conditions of use, privacy policies, and access regulations correspond to the social network that is appropriate in each case and previously accepted by the user. To the extent that it corresponds, Vania will process your data to correctly manage your presence on the social network, reporting activities, products, or services of www.intimavania.com, as well as for any other purpose than the regulations of the networks. social allow. In no case will the profiles of followers in social networks be used to send advertising individually.
c) Other non-identifying data obtained through some cookies that are downloaded to the user's computer when browsing this website are also collected and which are detailed later when describing our cookie policy.
www.intimavania.com, does not sell, rent or transfer personal data that can identify the user, nor will it do so in the future, to third parties without expressly obtaining prior consent.
Remarketing:
The remarketing function allows us to reach people who have previously visited www.intimavania.com and associate a specific audience with a specific message. Remarketing is a method of getting users who have visited our site to do so again.
As a user of www.intimavania.com, I inform you that I am collecting information for this remarketing function at www.intimavania.com.
The information we collect, thanks to this function, is collected by Facebook cookies and those installed on our page. You can know the data that these cookies collect in the following privacy policies of each service:
a) Facebook: If you do not want your information to be collected by these cookies, you can disable the use of Google cookies through the Google Ads Settings. You can also disable the use of cookies from a third-party provider through the Network Advertising Initiative opt-out page.
This type of service allows you to interact with social networks or other external platforms directly from the pages of this website. The interactions and information obtained by this website will always be subject to the user's privacy settings in each social network. If a service is installed to allows interaction with social networks, it is possible that, although users do not use the service, it may collect web traffic data related to the pages on which they are installed.
b) Facebook Ads: At www.intimavania.com we use Facebook Ads, Facebook's advertising platform, which allows us to create campaigns and advertisements. When generating an ad, you can segment your audience by location, demographics (age, gender, etc.), interests (activities, hobbies, etc.), etc.
The data obtained through Facebook Ads are subject to this privacy policy from the moment the user leaves their data in the form on this website to join the subscription newsletter. In no case will the information from Facebook be used for a different purpose, as has already been said before.
Information about cookies
Through cookies, Vania can collect statistical data on how users navigate its page www.intimavania.com such as, their IP address, their operating system, or the type of browser. This information is never shared with third parties and is used only to improve the administration of their systems and offer more efficient service. For the same reason, information about the use and general behaviour of the customer can be obtained in the online store. Cookies are used, therefore, only to improve the online store and provide a better and more personalized service.
A cookie is a file that is downloaded to the user's device when accessing certain web pages to store and retrieve information about the navigation that is carried out from said equipment. Cookies allow that website, among other things, to store and retrieve information about the decisions and habits of the user. It is important to note that the use of cookies does not provide the personal data of the user.
Specifically, cookies allow www.intimavania.com:
* Store information about preferences and customize the website according to individual interests.
* Accelerate searches.
* Produce a history of preferences for the next visit.
* Recognition of the user when he returns to the website.
* Estimate numbers and patterns of use.
The user can refuse to accept cookies by activating the option in their browser that allows them to reject cookies. However, if you select this setting, you may not be able to access certain parts of the www.intimavania.com page or you may not be able to take advantage of some of the services. Unless the browser settings have been adjusted to reject cookies, the www.intimavania.com systems will produce cookies when the user connects to their page.
What other recipients will receive your data?
Many tools that we use to manage data are hired by third parties, as it appears on our page.
To provide services strictly necessary for the development of the activity, www.intimavania.com shares data with the following providers under their corresponding privacy conditions:
a) Google Analytics: a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses "cookies", which are text files located on your computer, to help www.intimavania.com analyse how users use the website. The information generated by the cookie about your use of www.intimavania.com (including your IP address) will be directly transmitted and filed by Google on servers in the United States.
b) Facebook Pixel: web analytics service provided by Facebook, Inc, located in Menlo Park, California, which uses "cookies" to analyse web use and create the Facebook shopping catalogue.
c) Web platform: Web page made with PrestaShop (PHP).
Navigation
When browsing www.intimavania.com, non-identifiable data may be collected, which may include IP addresses, geographical location (approximate), a record of how services and sites are used, and other data that cannot be used to identify the user. Username. Non-identifying data also includes those related to browsing habits through third-party services. This website uses the following third-party analysis services:
* Google analytics
* Facebook Pixel
We use this information to analyse trends, administer the site, track user movements around the site, and collect demographic information about our user base as a whole, always for the benefit of our users so that we can improve our services and offerings.
Secret and data security
www.intimavania.com is committed to the use and treatment of all data, including personal data of users, respecting their confidentiality and using them following the purpose thereof, as well as to comply with its obligation to save and adapt all the measures to avoid the alteration, loss, treatment or unauthorized access, by the provisions of current data protection regulations.
This website includes an SSL certificate. It is a security protocol that makes the data travel integrally and securely, that is the transmission of the data between a server and web user, and in feedback, is fully encrypted or encrypted.
www.intimavania.com cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties. In the event of detecting any type of intrusion or attack, the appropriate measures would be taken immediately, the possible affected would be informed and the fact would be reported to the competent authority.
Regarding the confidentiality of the processing, Vania will ensure that any person who is authorized by www.intimavania.com to process the client's data (including its personnel, collaborators, and providers), will be under the appropriate obligation of confidentiality (either as a contractual or legal duty).
When a security incident occurs, when www.intimavania.com realizes, it must notify the Client without undue delay and must provide timely information related to the Security Incident as it is known or when reasonably requested by the Client.
Accuracy and veracity of the data
As a user who provides the data, he is solely responsible for the veracity and correctness of the data sent to www.intimavania.com, exonerating Vania from any responsibility in this regard.
Users guarantee and are responsible, in any case, for the accuracy, validity, and authenticity of the personal data provided and undertake to keep them duly updated. The user agrees to provide the complete and correct information in the contact or subscription form.
Acceptance and consent
The user declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the treatment thereof by Vania (www.intimavania.com) in the manner and for the purposes indicated in this privacy policy.
Revocability
The consent given, both for the treatment and the transfer of the data of the interested parties is revocable at any time by communicating it to Vania (www.intimavania.com) in the terms established in this Privacy Policy. This revocation will in no case be retroactive.
Changes to the Privacy Policy
Vania reserves the right to modify this Privacy Policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In these cases, Vania will announce on this page the changes introduced with reasonable anticipation of their implementation.
Commercial emails
Following the LSSICE, www.intimavania.com does not perform SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user. Consequently, in each of the forms on the web, the user has the possibility of giving their express consent to receive the newsletter, regardless of the commercial information requested on time.
Following the provisions of Law 34/2002 on Services of the Information Society and electronic commerce, www.intimavania.com undertakes not to send communications of a commercial nature without properly identifying them.
Document revised on 02-01-2020
On behalf of the team that makes up www.intimavania.com, we thank you for the time you spent reading this privacy policy.